A: The association represents owners, not renters and lessees. Thus, anyone who rents or leases from an owner of the association goes to the OWNER rather than to the association for most services that renters and lessees would seek directly from "the office" in an apartment complex.
- It is the OWNER, not the association, who is responsible for addressing most requests by a lessee or renter.
- In some cases, the association provides the requested services to the owner who is then responsible for the renter or lessee request(s).
- In other cases, the association has no responsibility whatsoever for the request, depending upon the governing documents of the association.
The key point to remember is that if you are an owner who wishes to rent or lease your unit(s), you cannot be an "absentee landlord" who seeks to have the association serve as your property management agent.
- That is not the associations' role.
- YOU are responsible, both legally and financially, for most of your tenants' needs and also for their adherence to all association rules and policies.
If you are renting or leasing a unit at Plaza de Monaco, you must go through your owner for almost all requests other than those which impact imminent health or safety of others at the Plaza.
- If you were renting a stand-alone house from an owner, you would go directly to the owner for services such as fixing your stove, replacing a faucet, or painting the walls.
- In a homeowner's association, such requests still go to the unit owner, NOT to the association, including to the main office or to the GM. Our governing documents are very clear about what is the owner's responsibility for each unit and what obligations Plaza de Monaco Condominiums Association, Inc. has. All owners are provided with a copy of those documents, and they are also available on this site.
